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How plus222 Protects Your Personal Data

At plus222, your personal data belongs to you — we collect only what we need to operate your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only as neededTouch 'n Go & GrabPay payment data protectedYour right to access or delete your dataMalaysia-specific policy terms
plus222 How plus222 Protects Your Personal Data
HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

If you have questions about how your data is handled, want to request a copy of what we hold, or need to update or delete your…

Email Privacy Request Send a written request to our privacy team at the support email listed on…
Live Chat Support Our live chat is available daily and can raise a formal privacy ticket on…
In-Account Help Desk Log in to your plus222 account, navigate to the Help section, and submit a…
AMALAN PERLINDUNGAN DATA

How We Handle Your Data at Every Step

From the moment you open an account through to the last transaction you make, plus222 applies consistent data-handling standards.

Data Collection Scope

We collect only the data needed to verify your identity, process payments via Touch 'n Go or GrabPay, and maintain account security. We do not collect data that has no direct operational purpose for your account.

Cookie and Tracking Policy

Cookies on plus222.pro help us remember your session preferences and measure which pages you visit most. You can manage cookie permissions through your browser settings at any time without losing account access.

Account Security Practices

Your account credentials are stored using industry-standard encryption. We never transmit your password in plain text, and any suspicious login attempt triggers an automated alert sent to your registered contact method.

Data Retention Timeline

We retain account and transaction data for the period required by applicable Malaysian law. Once that period expires and your account is closed, data is deleted or anonymised unless a legal hold requires otherwise.

Third-Party Data Sharing

Payment processors handling Boost dan FPX transactions receive only the data they need to complete a transaction. No third party receives your data for marketing purposes without your explicit, separate consent.

Your Right to Request Changes

You may request a full copy of the personal data we hold on you, ask us to correct inaccurate details, or request deletion of your data by contacting us through any support channel listed on plus222.pro.

Your Privacy Questions Answered

The questions below cover the most common concerns about how plus222 manages personal data, what rights you hold as an account holder in Malaysia, and how to act on those rights. If your question is not listed here, reach our privacy team directly through the channels above.

We collect your name, contact details, date of birth for age-verification purposes, and payment method identifiers such as your Touch 'n Go or GrabPay reference. We also log device and session data to protect your account against unauthorised access.

Payment data passed through GrabPay, Boost dan FPX is encrypted end-to-end. plus222 does not store full card or wallet credentials on our own servers — that data is held by the respective payment processor under their own security standards.

Yes. Submit a data-access request via email or through the in-account Help section on plus222.pro. We will compile and deliver your data within 7 working days, formatted in a readable way for your review.

We retain transaction and identity records for the minimum period required under Malaysian law. Once that statutory period has passed and there is no active legal hold, your personal data is either deleted or fully anonymised.

No. Your personal data is never passed to third parties for their own marketing use. Partners such as fraud-screening services or payment processors receive only the minimum data needed to perform their specific function under binding data-processing agreements.

Contact our privacy team via the email address on plus222.pro or raise a ticket through live chat. State clearly what you need corrected or removed, and include your account reference so the request can be verified and actioned promptly.

This policy covers all account holders accessing plus222.pro where local law permits, regardless of location within Malaysia. Access eligibility depends on local law, and the same data-protection standards apply consistently across every supported region.